Course Description

Design for Six Sigma (DFSS) is an application of Six Sigma that encompasses the product design and redesign processes. DFSS makes certain that the voice of the customer is built into every new product and service.

By the end of this course, you will be able to

• Describe how quality function deployment fits into the overall DFSS process

• Define the purpose of the QFD

• Create a QFD matrix

• Explain the purpose of process and design failure mode and effects analyses (PFMEA and DFMEA)

• Calculate the RPN value for a PFMEA and DFMEA

• Explain the differences between a PFMEA and a DFMEA

Estimated completion time (hours): 1.0