Full course description
Corrective and preventive actions are designed to eliminate the causes of nonconformities. They are a requirement of ISO 9000 and many other quality systems.
By the end of this course, you will be able to
• Explain the difference between corrective and preventive action
• List the steps of the corrective action process
• Explain the importance of the corrective action report
• Define the purpose of a Material Review Board
Estimated completion time (hours): 0.8