Course Description

Corrective and preventive actions are designed to eliminate the causes of nonconformities. They are a requirement of ISO 9000 and many other quality systems.

By the end of this course, you will be able to

• Explain the difference between corrective and preventive action

• List the steps of the corrective action process

• Explain the importance of the corrective action report

• Define the purpose of a Material Review Board

Estimated completion time (hours): 0.8